Wireless Equipment Protection Plan (WEPP)

 

MetaLINK Technologies is pleased to offer our wireless customers a Wireless Equipment Protection Plan (WEPP).

For a low monthly fee, this plan will protect you from incurring any additional charges associated with service calls or labor for the replacement of wireless Internet equipment purchased from MetaLINK.

Any customer not enrolled in the protection plan will incur normal service call charges.

 

Service Without WEPP With WEPP
Labor Rate $65.00/hour with $30.00 minimum FREE
CPE Equipment Retail List Price FREE

 

What does WEPP Cover? Plan Restrictions Customer Responsibility
  • Labor for replacement of wireless Internet equipment purchased from MetaLINK
  • All wireless Internet equipment purchased from MetaLINK
  • Plan only covers equipment at account installation address
  • Plan becomes effective 20 days after the initial installation of equipment
  • Plan does not cover abused or misused equipment
  • Plan covers no more than 2 equipment replacements in 1 year
  • Must subscribe to plan 60 days prior to submitting a replacement claim
  • Must maintain continuous MetaLINK wireless Internet service for 1 year after signing WEPP agreement
  • Must register equipment to be covered by the plan

NOTE: To register equipment after your initial installation, please call our Sales Department at (888) 999-8002, Option 1.

 

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Offices

MetaLINK Technologies
PO Box 1124
417 Wayne Avenue
Defiance, OH 43512

SEE ON MAP

 

MetaLINK Technologies (A/P)
27932 Watson Road
Defiance, OH 43512

Contact

(419) 782-3472 (Local)

(888) 999-8002 (Toll Free)

(419) 782-2854 (FAX)

 

Email

Sales Department

Billing Department

Support Department

Human Resources