Qualstar Communications, Inc. - d.b.a. MetaCOM 

 

PBX Administration Plan

 

This plan covers non-service affecting support requests and features on our phone systems.  We are offering this plan at $19.95 per month with qualifying phone service agreements.  The plan includes phone system administration beyond the initial setup of your PBX system.

Any customer not enrolled in the PBX Administration Plan will incur normal charges at an hourly rate.

 

Service Without PBX Administration Plan With PBX Administration Plan
Labor Rate $65.00/hour with half hour minimum FREE

 

The PBX Administration Plan includes any changes requested beyond the initial setup of your PBX System.  This includes items such as: user maintenance, queue changes, custom recordings for greetings, auto-attendant changes, and time of day based call routing (office hour changes and closures). 

NOTE:  Service affecting issues (e.g. outages, no voice, static on the line, etc.) are still covered under the standard phone service agreement.

Please fill out the form below and contact the Billing Department at (419) 782-3472 or (888) 999-8002 Option 1 to sign up.

 

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Offices

MetaLINK Technologies
417 Wayne Avenue
Defiance, OH 43512

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MetaLINK Technologies (A/P)
27932 Watson Road
Defiance, OH 43512

Contact

(419) 782-3472 (Local)

(888) 999-8002 (Toll Free)

(419) 782-2854 (FAX)

 

Email

Sales Department

Billing Department

Support Department

Human Resources