Voice Services

For a business with long-distance locations and multiple lines at each site, a phone system can be expensive. 

MetaLINK Technologies can set up a revolutionary system that runs over the Internet, eliminating the need for multiple lines from the phone company and long distance charges.  Low cost hosting services are also available!

We have installed numerous phone systems including a system used in our own offices. 

Please feel free to contact one of our references or we would be happy to set up an appointment anytime for you to come to our offices to try the phone system yourself!

MetaCOM PBX Basic Plan

MetaCOM’s Phone service is delivered as a hosted service. It’s also known as a Virtual PBX. MetaCOM locally hosts the PBX for each client. 
In addition to:

  • Take Inbound Calls 
  • Place Outbound Calls 
  • Blind Call Transfer
  • Attended Call Transfer 
  • Voicemail, Voicemail to Email 
  • Music on Hold
  • Call Waiting 
  • Caller ID 
  • Call Forwarding
  • Work from home with the same features as any PBX user.
  • Allow employees to access the network. (This allows one extension to ring in multiple locations. Either concurrently or sequentially).

MetaCOM PBX Premium Plan

MetaCOM’s Phone service is delivered as a Private hosted Service.
MetaCOM locally hosts the Virtual PBX for each client. In addition to the features below:

  • Take Inbound Calls 
  • Place Outbound Calls 
  • Web User Interface 
  • Blind Call Transfer 
  • Attended Call Transfer 
  • Voicemail 
  • Call History 
  • Voicemail Transfer 
  • Voicemail to Email or SMS 
  • Music on Hold 
  • Call Waiting 
  • Do Not Disturb 
  • Intercom Simultaneous Ring 
  • Ring All 
  • Call Park 
  • Call Recording 
  • Call Queuing 
  • Anonymous 
  • Call Rejection 
  • Custom Contact 
  • Directory 
  • 3-Way Calling 
  • Mobile App for Android or iPhone
  • Work from home with the same features as any PBX user.
  • Allow employees to access the network. (This allows one extension to ring in multiple locations. Either concurrently or sequentially).

CALL FORWARDING FEATURES 

  • Always When Busy 
  • When Unanswered 
  • When Offline 

AUTO-ATTENDANT FEATURES 

  • Dial By Name 
  • Directory Introduction 
  • Greeting Immediate 
  • Extension Dialing 
  • Time Frames 
  • Conferencing 
  • Mobile App for Sales and Employees in the field
  • Texting and Video Conferencing Coming
  • Local Support & Training

PBX Administration Plan

This plan covers non-service affecting support requests and features on our phone systems.  The plan also includes phone system administration beyond the initial setup of your PBX system. 

*Service affecting issues (e.g. outages, no voice, static on the line, etc.) are still covered under the standard phone service agreement.

With The PBX Admin Plan

  • User maintenance
  • Queue changes
  • Custom recordings for greetings
  • Auto-attendant changes
  • Time of day-based call routing (office hour changes, closures, etc.)

Without The PBX Admin Plan

  • Any customer not enrolled in the PBX Administration Plan will incur our standard labor rate of $65.00/hour with a half-hour minimum.
 
  • Give us a call at 1-888-999-8002, option 1, to speak with our Sales Department.
  • We’ll do an analysis of your current system and comprise a custom quote that could save you hundreds of dollars every month.

Offices

MetaLINK Technologies
417 Wayne Avenue Defiance, OH 43512
VIEW ON MAP
MetaLINK Technologies (A/P) 27932 Watson Road Defiance, OH 43512
 

Contact

(419) 782-3472 (Local)
(888) 999-8002 (Toll-Free)
(419) 782-2854 (FAX)